Our organization was tied down by antiquated technology that no longer met our needs, which became even more challenging during the pandemic. We began evaluating options ourselves but underestimated the complexity and time suck that comes with an evaluation of this type. The team at PTP guided us and drove our evaluation process, inclusive of areas we hadn’t thought about, such as end user adoption and ongoing technical support – immediately identifying an option that we hadn’t yet considered through our search. PTP’s experience, advocacy, and support was critical in our selection and successful transformation. Outcomes: • Work from anywhere communication solution • Vendor consolidation • Turnkey implementation management, inclusive of end user change management • 30% cost savings month over month